Emotional analytics are mandatory to improve engagement, to reduce churn and improve turnover, to detect weak signals.
Interacting with Affective computing, Natural language processing and Artificial intelligence, Qemotion detects the referring emotions into the sentences, and provides simple and detailed dashboards regarding the
Qemotion helps you use the customer conversations to adapt the priority of response and launch intelligently customer support actions.
Whatever the source of data, we enable you listen to your customer's and your employee’s voice, detect the triggers, the levers and the intensity of each emotion. Using the latest technologies and proprietary algorithms, our technology is
to facilitate the proximity with clients and employees and to stimulate the utmost satisfaction in different industries and situations.
Q°emotion is the first analytics & predictive platform dedicated to the voice of customers and employees centred around emotions. Rendering emotional analytics, alerts and predictions, it has been invented to help
improve customer/ employee experience & relation in order to increase audience engagement.