Solutions

Saas Platform - API - Alerting System - Automated Reporting

Q°emotion Technology is based on Artificial Intelligence and can analyse in real time millions of data sources: web, social networks, surveys, emails, chatbots, call centers, CRM...

for Business

for Employees

CX |

Emotional analytics

Discover the emotional state of your customers' journey.
What triggers emotion at every key steps of the customer path?
Find easy action to improve engagement & conversation.
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Brand Image & Communication |

Emotional analytics

An emotional publication/ communication can generate 250 times more engagement/ interaction.
Test the emotions created by your Ads for each key topics (copy, music, voice, characters...); Understand the emotional triggers and improve the impact of your campaign.
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Product/service development |

Emotional analytics

Find new features/ elements/ components/ core benefits that triggers strongest emotions.
Market audit or benchmark the emotions & sensations felt for competitors products/ services.
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Bad buzz & legal risks |

Emotional prediction

Based on your audience emotions + intensity + topic, detect in early stage the risks of bad buzz, legal threats, chum
Market audit or benchmark the emotions & sensations felt for competitors products/ services.
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Employee Engagement |

Emotional Analytics

Discover the emotions felt by your employees: for each department/ service/ business line/ level of position/ country/ region area.
Understand the emotional triggers and find easy action of management that lead to happy employees!
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Social Climate |

Emotional prediction

Based on your employees emotions + intensity + topic, detect and avoid critical situations: chum, strikes, discrimination, favoritism, power abuse, moral/ sexual harrasment, legal threats, emergency, safety.
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Your Data

e-mail and contact forms

Surveys

Web, blogs and forums

Social networks

Online reviews

Chatbots

Where to find your public data...

All
Consumer reviews
Social networks
Mobile app stores