Discover the latest Q°emotion news
Find all our content related to customer emotional analysis, consumer experience, and our Cxinsights.io solution, in the form of case studies, best practices and articles.
EMOTIONS: THE SECRET INGREDIENT TO SUCCESSFUL CUSTOMER EXPERIENCE
Published on January 13, 2020 - Updated on December 01, 2023
Emotions: the secret ingredient to successful customer experience Is a silent customer a satisfied customer? If you answered yes, then think again, because you are making a mistake! Even though cust...
EMOTIONAL ANALYSIS OF CUSTOMER REVIEWS FOR THREE US AIRLINES
Published on January 13, 2020 - Updated on December 01, 2023
Benefits of emotional analysis : benchmark for the three most used airlines in the USA The three most used airlines in the United States are American Airlines, Delta Airlines, and Southwest Airlines,...
EMOTION, ONLY USEFUL METRIC WHEN WORKING IN SPORTS ENTERTAINMENT
Published on January 13, 2020 - Updated on December 01, 2023
Emotion, the only useful metric when working in sports entertainment A sanctuary for some, a source of relaxation for others, the stadium is above all a place of sharing and gathering. Each game pr...
How does AI redefine marketing and customer experience?
Published on January 13, 2020 - Updated on December 01, 2023
How does AI redefine marketing and customer experience? During the month of November, Q°emotion was selected to speak at two major marketing and customer experience events on the theme of artific...
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